| 招聘分类: 北京市> 酒店> 行政经理/主管/办公室主任 (关闭) | |
发布日期: |
2008-08-18 | 招聘人数: |
不限 | 工作地点: |
北京市 | 职位性质: |
全职 |
工作经验: |
一年以上 | 学历要求: |
大专 | 语言能力: |
英语四级 | 职位月薪: |
面议 |
年龄要求: |
不限 | 身高要求: |
不限 | 性别: |
不限 | ||
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北京国宾酒店是中实集团下属的涉外五星级旗舰酒店。酒店座落于快速发展的北京西城,距离举世闻名的天安门广场和故宫仅十分钟路程。酒店毗邻金融街、国家政府机关,高科技开发区、钓鱼台国宾馆、北京展览馆、北京动物园及购物中心。应酒店发展需要,现招聘职位。
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| major areas of accountability 1)meets and exceeds customer and team member expectations by providing good service & great smile service and teamwork provides value added service to customers by doing whatever reasonable and possible to meet or exceed customer expectations communicates effectively with customers, co-worker, and supervisors demonstrates teamwork by cooperating and assisting co-worker as needed handles difficult situations effectively meets good service & great smile service standards performs other duties as required to provide good service & great smile service and teamwork 2)transcribes and types correspondence, reports, resumes, memos, etc. for department personnel using computer compiles information requested by supervisor and organizes it into format that is easily interpreted types and distributes contracts and proposals expeditiously maintains orderly records of meetings by taking accurate minutes contributes to open lines of communication within department by composing routine correspondence maintains personal computer; recommends maintenance as needed 3)follows proper procedures in answering the phone forwards calls to the proper person making sure the person has all the necessary information pertaining to the call takes messages properly with name, date, phone number, and company name receives and properly handles telephone calls 4)facilitates prompt referral of needed information by setting up and maintaining an orderly filing system 5)makes appointments for personnel as needed 6)courteously greets visitors calling in person to see department personnel 7)adheres to hotel policies and procedures attends work on time as schedules follows hotel grooming and dress standards minimizes safety hazards by following all safety rules and procedures 8)keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance 9)performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position 10)maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate. oral & written englsih fluently |
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